ver. 2023.01.30.01

Privacy Policy

Privacy PolicyStars Logistics Sp. z o.o. (hereinafter referred to as Stars Logistics) respects and complies with users’ privacy rights. Below you will find information on how we collect, process and use information about Stars Logistics users along with all sub-pages, as well as how we ensure the protection of personal data by applying appropriate technological solutions.

Personal data processing
Personal data refers to any information concerning an identified or identifiable natural person. All personal data is collected, stored, and processed in accordance with the Personal Data Protection Act of August 29, 1997 and the Act of July 18, 2002 on the provision of electronic services. Providing personal data is voluntary, although it is necessary for the use of certain services to the extent specified by these services such as:
● responding to inquiries submitted through the website form or email inbox
● receiving newsletters.

Provided data is protected from access by third parties and used solely for contacts necessary within the scope of the given service.”

Data controller
The data controller is: StarsLogistics sp. z o.o., ul. Franciszka Ratajczaka 25/9. 61-814 Poznań, NIP 9721302693, REGON 384115174.

Purpose of processing personal data
Personal data is collected, stored and used by Stars Logistics with the consent of the individuals to whom it pertains, in accordance with the law and proper procedures and in a manner that ensures their safety in order to:
enable the provision of services to you, such as ordering and handling logistics and transportation services
services provided electronically, such as providing documents and handling during the use of our services
maintaining documentation required by law, including appropriate accounting documents, and also providing appropriate service confirmations to the persons whose data is being processed (including invoices and bills).
Legal basis: Article 6 (1) letter c) GDPR in conjunction with Article 74 (2) of the Accounting Act of September 29, 1994.

Data may be stored for statistical, archival, and accountability purposes (to demonstrate compliance with legal obligations by the controllers). Legal basis: Article 6 (1) letter f) GDPR as a so-called legally justified interest of the controller, which is to establish and assert claims and defend the rights of the controllers, as well as to develop and improve the quality of services provided by the controllers.
The controller may only use personal data for the proper handling and provision of services for which they have been voluntarily provided by users.

Right of access to the content of their personal data, their correction and removal
The user has the right to access and correct their personal data provided to Stars Logistics. To completely delete their profile or unsubscribe from receiving newsletters, they should contact by email at biuro@starslogistics.pl

Protection of processed personal data
The collection of personal data collected is treated as a high-security database, stored on a server that is secure both against remote (computer) access and physical access.

Sharing personal data
The Data Administrator does not transfer (sell or in any way lend) personal data collected to third parties. For technical reasons, the Administrator may entrust, in accordance with art. 31 of the Personal Data Protection Act, another entity – in writing – to process data without changing the stated purpose of their processing. In accordance with applicable law, we may disclose your data to entities processing them on behalf of Stars Logistics, so-called data recipients. These may be entities participating in the implementation of contracts (subcontractors, postal and courier service providers, companies dealing with online transaction settlements), entities providing IT support and providing the Administrator with IT tools, managing and entering data into databases, intermediating in marketing actions, as well as providing advisory services (e.g. accounting, legal). Data may be disclosed in accordance with the law, for example to courts or law enforcement agencies, only if they make a request based on the appropriate legal basis.
Your data will not be transferred outside the European Economic Area (EU countries, Iceland, Norway, Liechtenstein).

How long do we store your personal data?
The Administrator processes your personal data in connection with your use of our services for the necessary time to carry them out. Then, the data is stored for the time during which it is possible to claim compensation for the performance of the contract – until the expiration of the claims. Some data may be stored longer, until the existence of a legal obligation, e.g. in connection with the need to document transactions (e.g. data in invoices, bills) or for archival purposes. If you give your consent to the processing of data for marketing purposes, your data will be processed for the time during which the Administrator has products and services aimed at customers and other persons whose data is processed. These data will be periodically checked for their relevance and, if found to be outdated, will be updated or deleted by the Administrator. At the same time, in order to comply with the obligation of so-called accountability, the data will be kept for the period during which the Administrator is obliged to keep the data or documents containing them to document compliance with legal requirements, including to enable their control by public authorities.

Processing of other user data by Stars Logistics
During the operation of Stars Logistics, information contained in server log files (e.g. IP address, date, time of visit to pages) is collected. This data is used solely for technical purposes related to the administration of our servers.
Information about cookies can be found below.

Other websites
As part of the standard mechanisms that operate on the Internet, Stars Logistics’ website may contain links to other sites. The protection of personal data in external services and the content published there is the responsibility of the entities operating these sites.

Information about cookies
We use cookies. These are small data files that are placed on your computer or other device by your browser. The cookie file itself does not contain or collect any information. However, it can be read by the server or browser, to enable the provision of better services on the website – for example, by remembering account data.

Why do we use cookies?
We use them to retain information about user’s site usage and to facilitate site usage and learn more about the user:
user’s country and how they use the sites.
remembering user’s browser settings, e.g. type of browser used and installed add-ons. This allows the user visiting our sites not to confirm each time that they have the necessary equipment to download information. It also allows us to determine the number of users using specific types of software, and then to adjust the site appropriately to ensure maximum comfort during browsing.
login status to account on our site.
the date when the user was last offered to participate in a survey, and the received response (to avoid offering surveys too frequently).
user movement on the site and usage of it. We do not collect personal data for this purpose. We only collect statistical data to optimize the site.

Cookies are stored for up to 400 days from the last visit to ensure that the user’s choices are not lost. Some cookies are created by other companies whose services we use.”

How to remove cookies?
You can avoid creating them by changing your browser settings, and you can also delete existing cookies. You can check how to do this, for example, on the website:
https://allaboutcookies.org/